Customer Care Officer Job in Nairobi Kenya

Position: Customer Care Officer

Location: Nairobi 

Salary: Negotiable
 

Reference No:TRH3305/16
 

Availability: Immediately

Job Description: Our client, a Vehicle Tracking Company located in Nairobi, is looking to hire a proactive, energetic, highly organized individual for the position of a customer care officer. 

Our ideal candidate must be very organized and with great interpersonal skills.

Duties and Responsibilities

• Manage company brand and reputation.
• Answer to all client queries at all time and assist clients in every way possible.

• Manage client relations with the company.
• Assist in developing a strong relationship between the company and its existing and new clients.
•  Be the contact person between the company and the clients.
•  Any other duties as may be so required.

Qualifications

• At least 1 year Experience in a similar position that required management of company communications.
• Should have atleast a diploma in Public relations, corporate communications or any related field.
• Should demonstrate excellent spoken and written language skills with excellent telephone etiquette.
• Must be highly organized, dependable result oriented and a good time manager.
• Must be flexible.

If you think you are the person we are looking for, kindly send your CV and cover letter to angeline@therecruitmenthub.co.ke

Remember to quote the reference number on your application

Only shortlisted candidates will be contacted.